Training & Coaching



The Bay Area Academy offers a myriad of training opportunities to enhance the professional development of child welfare staff. Trainings range from foundational Core 3.0 training required of all new social work staff to individualized trainings tailored to fit a county’s specific needs. BAA also provides advanced trainings, training for trainers, and e-learnings. Upcoming training.

Field-based Training and Coaching

The Bay Area Academy offers field-based training and coaching in order to improve the transfer of learning from classroom to on-the-job application and to provide opportunities for professional growth and development.

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Art of Coaching Academy

The Art of Coaching Academy includes courses that are designed to build coaching capacity. We believe that by building individual and agency coaching skills, critical thinking, problem solving, and interpersonal skills improve. Individuals and teams are more connected and work together better to achieve goals and outcomes. Organizational morale also improves.

The Art of Coaching courses are built upon the following values and beliefs:

  • Being present in the company of others is essential to create trust and build relationships.

  • Coaches display coaching qualities and the coaching mindset in all interactions.

  • Curiosity, listening, and powerful questions are foundational elements of coaching.

  • Relationships and how you interact with others, matters.


Art of Coaching course SERIES

Course: The Art of Coaching (AoC)

This foundational course is designed for child welfare leaders who are dedicated to improving their practice in how they lead, manage, supervise, and coach. This 3-day experiential training offers an opportunity for participants to learn how to create an environment that supports engagement, the development of trust, crucial conversations and accountability. The leadership principles are in line with the Core Practice Model (CPM).

Day 1 introduces participants to the primary knowledge required to support the practice of coaching. In addition, participants are introduced to a coaching framework that is comprised of 5 Stages:

  1. Establish Agreements

  2. Coaching Goal Development

  3. Content

  4. Development of Next Steps

  5. Feedback

This framework is explained and used as the coaching container for practice.

Day 2 focuses on specific application to child welfare practice and evaluation of selected coaching skills. This day also introduces an opportunity to reflect on the skills learned by using a self-evaluation tool, called the “BAA Coaching Behavioral Rating Scale” that participants can use to further develop their coaching skills, and

Day 3 brings it all together: new coaching skills, the participant’s experience, a path forward on how the participant will integrate these skills into their approach of working with others, and their ongoing leadership development and practice in Child Welfare.

Upcoming Dates: Search by class name


Course: Cultural Humility and The Art of Coaching

This training is appropriate for Supervisors, Managers and Directors who have completed the 3-day Art of Coaching (AoC) in Child Welfare training. The focus of this one-day training is to create an environment that is safe to share diversity of beliefs, opinions, and experiences that impact decision-making. Using the coaching framework, participants will explore self-reflection and self-critique as a way of respecting different point of views and engaging with others authentically and from a place of learning. As a result, the training will help to build capacity in leaders to more effectively and sensitively address issues of culture and bias during coaching sessions.

Important to the discussion is the expansion of the definition of culture to include a myriad of social categories including race, ethnicity, gender, sexual orientation, religion, age, physical disability, etc. In addition, skills for becoming more self-aware, identifying implicit and explicit bias, and understanding the power of language will be discussed.

As a result participants will:

  • Work from a position of humility by being curious, open to cultural differences and self-reflection.

  • Have a broader lens in acceptance of attitudes, traditions, and thought processes of others.

  • Reduce the level of discomfort, anxiety and fear when working through conflicts involving persons who are culturally different.

Pre-requisite: Art of Coaching

Upcoming Dates: Search by class name



Course: Advanced Art of Coaching (AAoC)

This advanced series integrates information, experience and practice. Participants will learn new coaching concepts and will apply them to different situations. As a part of this series participants will select accountability partners and will team with them to deepen their coaching skills. This series incorporates and builds on the five stage methodology introduced in the foundational class. An integrated approach to coaching is introduced and practiced. Through practice opportunities, participants further explore the person-centered coaching process as defined in the training for the Art of Coaching in Child Welfare.

As part of the continuum of learning, participants continue to develop their skills through utilization of the AAOC Behavioral Rating Scale and are encouraged to link the new information and skills to their everyday context and apply them while facing real-life, challenging issues.

Pre-requisite: Art of Coaching

Upcoming Dates: Search by class name

Course: The Art of Coaching for Directors

The focus of this one-day training encompasses an overview of the principles and framework for the foundational and the advanced course of the Art of Coaching. This course is designed to familiarize Directors with the coaching mindset, language and framework. Participants will learn coaching techniques used in the AoC, including Levels of Listening, Powerful Questions, using curiosity as a navigation and deepening the learning experience, as well as championing for future focused experiences, and moving participants out of “stuck” places. They will also be introduced to AAoC Behavioral Rating Scale and its use for Core Practice Model leadership development and coaching development. As a result, the training will help to build capacity in high-level leaders to more effectively and sensitively problem solve, use the coaching language to address issues of vulnerability, build teams, improve policy implementation, strategic planning and service delivery.

Upcoming Dates: Search by class name